Frequently Asked Questions (FAQs)

1. Ordering & Payments

Q: How do I place an order?

A: Simply browse our collection, add your favorite T-shirts to the cart, and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order.

Q: What payment methods do you accept?

A: We accept [list payment methods, e.g., credit/debit cards, PayPal, mobile banking, etc.].

Q: Can I modify or cancel my order after placing it?

A: Orders can only be modified or canceled within [X] hours of purchase. Contact us at [your email] as soon as possible.

2. Shipping & Delivery

Q: Do you offer international shipping?

A: Yes! We ship worldwide. Shipping rates and delivery times vary based on location.

Q: How long does shipping take?

A: Estimated delivery times are:

• Standard Shipping: [X-Y] business days
• Express Shipping: [X] business days
  For more details, check our [Shipping Policy].

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking number via email. Use it to track your order on [tracking website or carrier’s website].

3. Returns & Refunds

Q: What is your return policy?

A: You can return items within [X] days of receiving your order if they are unused, unwashed, and in their original condition. For full details, check our [Return Policy].

Q: Can I return a custom or personalized T-shirt?

A: Unfortunately, custom or personalized items are non-refundable unless there is a defect or printing error.

Q: How do I request a refund?

A: Contact us at [your email] with your order number and reason for return. Once approved, refunds will be issued to your original payment method within [X] business days.

4. Products & Sizing

Q: How do I choose the right size?

A: Check our [Size Guide] to find the best fit. If you're unsure, feel free to reach out for assistance.

Q: Are your T-shirts pre-shrunk?

A: Yes, most of our T-shirts are pre-shrunk to minimize shrinkage after washing.

Q: How should I wash my T-shirt?

A: For best results, wash in cold water with similar colors and tumble dry on low heat. Avoid using bleach or ironing directly on printed designs.

5. Miscellaneous

Q: Do you offer bulk or wholesale discounts?

A: Yes, we offer bulk discounts for large orders. Contact us at [your email] for more details.

Q: Do you have a physical store?

A: Currently, we are an online-only store, but we may expand in the future!

Q: How can I contact customer support?

A: You can reach us at [your email] or [your phone number]. Our support team is available [your working hours].

Didn’t find what you were looking for? Feel free to reach out to us at [your email]!